Terms & Conditions

C W LAMLEY AND COMPANY TERMS AND CONDITIONS

Reservations and Payments

For reservations made 28 days or more prior to commencement of stay a 20% advance payment is required by credit or debit card at the time of booking. Confirmation will be provided upon receipt of the payment. The balance is then due 28 days prior to commencement of stay. The balance will not be automatically debited from your credit card and it is the clients responsibility to ensure payment. For reservations made within 28 days of the commencement of stay, full payment is required at the time of the booking. Should we of necessity have to change your reservation in any way we will guarantee to offer alternative accommodation or a full refund. Should you make any amendments or alterations to a reservation, it may be necessary to make an administration charge.

Cancellation

In the event of a cancellation a full refund will be made on condition that notification in writing (e-mail if possible) is received (and acknowledged by us) 14 days prior to commencement of stay. A 3% charge will be made when a deposit was paid by American Express. In the event of a cancellation being received within 14 days prior to commencement of stay no refund will be made. Any exception to this condition will be made at our discretion. Non-arrival for a confirmed reservation will be treated as a cancellation after 24 hours. No refund will be made of an early termination of a reservation except at our discretion.

General

We will require a credit card imprint (or cash, if no credit card held) upon arrival against telephone charges, damage etc. All extras must be paid direct. All taxes are included in our rates. We shall be obliged to increase our tariff should government taxes be increased. We regret that we are unable to accept responsibility for loss of luggage or valuables, nor for injury or illness and therefore we strongly recommend that full travel insurance is purchased prior to travel.

These terms and conditions shall be governed by English Law.